Shipping
Most orders placed Monday – Friday before 12pm EST are shipped out the same day, however, we do not guarantee this. Our business hours are: Monday – Friday, 9:00am – 6:00pm EST.
We encourage our customers to place an order when half of their CBD is gone. This will prevent shipping delays and ensures you are not out of CBD. We ship to all 50 states.
Return & Refund Policy
We want you to feel confident with your CBD purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the shipment to info@cbdessentialsusa.com. You will need to provide detailed information for any product damaged and photo proof during shipping within that timeframe.
If you are not satisfied with our products, you may request a refund for the unopened items in your purchase price minus shipping costs within 30 days of the products received date. The customer is responsible for return shipping. Please submit your request to info@cbdessentialsusa.com or call 786-584-4377 to speak to Customer Service.